Legal & Trust
Your Trust is Our Clean Promise
At Greenglow Cleaners, transparency is part of our formula. We believe you deserve to know exactly how your information is handled—like a spotless surface, no hidden smudges. This policy outlines our commitment to protecting your privacy while you explore our services.
The Information We Gather
To provide you with a precise quote and reliable service, we collect minimal but essential data. This typically includes your name, contact details (email and phone), and property address. When you request a service, we also note your specific cleaning needs to ensure our team arrives with the right equipment.
We do not collect sensitive financial data through this website. All payment processing is handled securely by third-party providers compliant with international security standards. Think of us as gathering just enough to make your home shine—nothing more.
Identity & Contact
Name, phone number, email address. Essential for scheduling and confirming your appointment.
Service Context
Property details, preferred dates, and specific cleaning requirements. Helps us tailor the "Eco-Glow" approach.
Technical Data
Standard browser information (IP address, device type) used solely for site security and performance monitoring. No invasive tracking.
How We Use Your Data
Service Delivery
Your phone number and address are used to dispatch our team and keep you updated on arrival times.
Communication
We send appointment confirmations and service follow-ups. You can opt out of marketing emails at any time.
Improvement
Aggregated data helps us understand service trends (e.g., popular neighborhoods) without identifying individuals.
No Selling
We never sell, rent, or trade your personal information to third parties for marketing purposes.
Limited Access
Only authorized Greenglow managers access your data for scheduling and support purposes.
Your Control
Request to view or delete your data at any time. We respond within 48 hours.
Questions About Your Data?
If you have any inquiries regarding this privacy policy or how we handle your information, our team is here to assist. Reach out directly via email or phone.
Policy Updates
We may update this policy to reflect changes in our services or legal requirements. We will post any changes here and update the effective date. We encourage you to review this page periodically.
Effective Date: January 1, 2026
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